Strategic Ambition 2020

An ambitious Medium Term Plan combining prudence and performance

• A reaffirmed universal customer-focused banking model
• A customer-focused development plan in response to the digital revolution
• Priority on organic growth and strong synergy development
• An important cost reduction plan
• An investment programme commensurate with our ambitions

____________________________________________________________________
A strategic ambition embedded in four priorities

• Plan to simplify the Group’s capital structure
• Roll out an ambitious Customer Project enhanced by the digital transformation to serve customers
• Strengthen the Group’s growth dynamics in its core business lines (Retail banking, Savings management and Insurance, Specialised financial services, Major clients)
• Transform the Group to sustainably improve its operational efficiency

A coherent strategic project

• Crédit Agricole SA’s solvency strengthened sustainably and a resilient business mix
• Prudent risk profile and a more stringent compliance system
• An ambitious programme of investments to prepare for the future
• A strong and profitable Group

A project based on the teams of the Group, who are our primary assets

2019 Financial targets