IFCAM, the Crédit Agricole group’s university, plays a key role in financial education by offering training tailored to the needs of employees, directors and sometimes even customers of the Group:
- Employees: IFCAM trains bank advisors and experts in the fundamentals of savings, lending, responsible investment and risk management to help them better support their customers in their financial choices.
- Interns: every year, DIFCAM trains hundreds of interns in banking roles while providing them with a solid foundation in finance, management and customer relations, in partnership with universities, business schools and training organisations.
- Managers: IFCAM has designed Stratégica, an intracompany seminar designed to expand participants’ banking knowledge and strengthen oversight of value creation within the Group’s entities. Through a fun and immersive business game, participants make strategic decisions that simulate what it’s like to manage a retail bank, drawing on real data.
- Directors: specific training is available to help directors deepen their understanding of economic and financial issues.
- By training employees, IFCAM helps them pass on knowledge to their customers, particularly in areas such as responsible investment and budget management.
Find the entire financial education topic:
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Financial education at Crédit AgricoleToday marks the start in France of Financial Education Week, part of Global Money Week, an initiative coordinated by the OECD than has been running in 176 countries since 2012. Its twin goals are to encourage young people to take an interest in money matters and to raise awareness among adults and entrepreneurs of issues related to their finances and risk. -
Initiatives aimed at young peopleChildren are increasingly familiar with basic financial ideas. While 44% need explanations on how a bank account works and 52% on what a budget is, 71% are unfamiliar with stocks and shares and 69% with financial investments. Furthermore, they all mainly talk about money with their parents (93%), with their friends (76%) and at school (66%).This tells us that financial education is essential. -
Financial education for all customersEnsuring our customers are financially informed is a constant concern for the Group, particularly when it comes to the most complex financial concepts. This type of financial education comes in various forms.Below are just a few examples. -
People facing financial difficultiesMore than 90 Crédit Agricole Points Passerelle, available at most of the Regional Banks, help people facing financial difficulties as a result of unforeseen circumstances by working with them to put together personalised solutions.